- Set up the Navigator app. You can use the video tutorial here.
- Press and hold the Mode button for at least six seconds until you hear a voice prompt that says "Pairing Bluetooth".
- Make sure that your phone operating system is up to date.
- Activate Bluetooth on your phone and select the name of your headset.
- Go to the Navigator app.
- Press Update.
The Your headset is up to date message displays and the icon changes from red to green.
If you are still having issues, uninstall and reinstall the app and do the procedure again.